Shipping policy
At PawLikee our goal is to offer you the best shipping options, no matter where you live. We deliver to customers worldwide every day and strive to provide you with services of the highest level.
GENERAL PRODUCTS (IN-STOCK ITEMS)
1. Processing Time
- 48 hours for order verification, quality check, and packaging.
- We do our best to ship as quickly as possible.
2. Shipping Time
- Standard International Air Parcel: 3–5 business days (fully tracked).
- Express Courier: 2–3 business days (rates calculated at checkout).
3. Shipping Methods
- Standard International Air Parcel – affordable tracked delivery.
- Express Courier – faster delivery with real-time rates. (Need something faster? Contact us for a custom quote.)
4. Shipping Fees
- FREE Standard shipping on orders over US $30.
- Express courier fees are calculated at checkout based on weight and destination.
PRE-ORDER INFORMATION
1. What is a pre-order?
A pre-order lets you purchase an item before it officially arrives in our warehouse. Your payment secures your stock in advance. As soon as the product reaches us, we prepare and ship it to you.
2. Estimated Timeline
Stage |
Time Frame |
Notes |
|---|---|---|
Supplier to our warehouse |
21–30 days |
Shown on each product page |
Processing & quality check |
1–2 business days |
We verify quantity, perform QC, and pack |
In-transit to you |
3–5 business days (Standard) |
Tracking number emailed once dispatched |
3. Shipping Methods
- Standard Parcel: 3–5 business days (fully tracked).
- Express Courier: 2–3 business days (rates calculated at checkout).
4. Shipping Fees
- FREE Standard shipping on orders over US $30.
- Express courier fees are real-time carrier rates based on weight and destination.
5. Payment & Charging
Your card is charged immediately to reserve inventory. This guarantees we order enough units from the factory and speeds up fulfillment once stock lands.
6. Cancellations & Changes
- You may cancel or modify your pre-order any time before the item ships for a full refund.
- After dispatch, our normal return policy applies (7-day cooling-off period; item must be unopened).